What's included in our tankless water heater installation and repair in Oklahoma City
We handle tankless water heaters from the first install through years of service:
- New installs and tank-to-tankless conversions. Unit selection, mounting, water connections and isolation valves.
- Gas supply sizing. We check the meter, pipe size and run length so the unit gets enough gas to fire at full output.
- Venting and condensate. Manufacturer-approved venting and, for condensing units, a condensate drain line.
- Repairs. Ignition and flame failures, error codes, flow sensor faults, fan problems and leaks.
- Maintenance. Inlet filter cleaning, flushing and descaling, and a check of venting and combustion.
Tankless Water Heater Flushing & Descaling
Scale is the main enemy of a tankless heater. Minerals in the water collect inside the heat exchanger, and over time that crust acts like insulation. The unit works harder, can overheat and shut itself down, and the heat exchanger can be damaged.
Manufacturers are clear about the schedule. Navien recommends descaling at least once a year and says harder water, higher temperature settings and heavier use all call for more frequent service. Rinnai says to flush mineral deposits at least once a year. Rheem notes that tankless units need periodic descaling rather than a tank-style flush.
Our tankless water heater flushing and descaling service:
- Shut down and isolate. We turn off gas and power and close the isolation valves.
- Clean the inlet filter. Grit caught here can choke flow and trigger errors.
- Circulate descaling solution. A pump moves a manufacturer-approved solution through the heat exchanger. Navien calls for at least 45 minutes.
- Flush with fresh water. Navien specifies at least 10 minutes of clean water after descaling.
- Restart and verify. We reopen valves, restore gas and power, clear maintenance codes and confirm a steady output temperature.
If your unit was installed without isolation valves, we can add them so future service goes faster. Where scale builds quickly, pairing the heater with whole-house water filtration or a scale-control cartridge can stretch the time between visits.
Tankless and tank water heaters compared
| Type | Efficiency range (UEF) | Good to know |
| Condensing gas tankless | 0.85 to 0.96 | Most efficient gas option, usually vents with PVC, needs a condensate drain |
| Non-condensing gas tankless | 0.80 to 0.82 | No condensate drain, but venting must be rated for hotter exhaust |
| Gas storage tank | 0.54 to 0.72 | Lower upfront cost, but loses heat while it sits and has a shorter life |
The efficiency ranges above come from Navien's published product data. Gas demand is the big practical difference. A condensing model such as the Navien NPE-240A2 is rated for up to 199,900 BTU per hour of gas input, which is why we check the gas line and meter before any conversion. Some tankless models also include a built-in recirculation pump and buffer tank. If the wait for hot water at far fixtures bothers you, see our hot water recirculation pump service.
What affects the cost of a tankless water heater
- Unit size and type. Flow rate, condensing or non-condensing, and built-in recirculation.
- Gas line upgrades. Many conversions need a larger line from the meter.
- Venting. New vent routing and wall or roof terminations.
- Location. Moving the heater from a closet to an exterior wall or garage changes the piping.
- Repairs. Cleaning a flame rod is a smaller job than replacing a fan or heat exchanger.
We price the job after we see it, and financing is available. If a tank still makes more sense for your budget, our water heater replacement page covers that path, and we will tell you so.
Tankless water heaters in Oklahoma City: local factors
Oklahoma City's water comes from five surface reservoirs, and the city's water quality report notes that water picks up naturally occurring minerals from rock and soil on its way there. Those minerals are what form scale inside a heat exchanger, so a yearly descaling is a sensible baseline here.
Winter is the other factor. Colder incoming water in January means a tankless unit has to raise the temperature further, which lowers the flow it can deliver at a given setting. A unit sized only for summer can come up short in a cold snap like February 2021, when Oklahoma City hit minus 14°F. We size for winter. Units on exterior walls or in garages also need their built-in freeze protection working, so do not unplug them for the winter.
Want to know who is installing your heater? Meet the team behind the company.